Terms & Conditions

Last updated: 28 October 2026

These terms apply when you use this website or buy from Kaavo. By placing an order, you agree to them. Please read them together with our Privacy Notice, Refund Policy and Shipping Policy.

1. About us

This store is operated under the brand name Kaavo, A/904, Anandam Building, Bhayandar West, Mira Bhayandar, Maharashtra 401101, India. Email: printnest.official1@gmail.com. Phone / WhatsApp: +91 98197 76423. We sell our own products directly to you; we are not a marketplace.

2. Who can buy

You must be at least 18 years old and able to enter into a binding contract under Indian law to place an order.

3. Our products

Every item is printed to order by our print-on-demand partner after you buy it. The country of origin of all our products is India.
We describe fabrics, sizes and prints as accurately as we can. Printed colours may look slightly different from your screen, and measurements can vary by up to 0.5 inch.
Product photos may be realistic mock-ups of the final product.

4. Prices and payment

Prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Shipping charges, if any, are shown at checkout before you pay.
Payment is processed by Shopify's checkout and our payment partner. We do not see or store your card, UPI or bank details.
If a price is clearly wrong because of an error, we'll contact you before processing the order and you can cancel for a full refund.

5. Orders

Your order is a request to buy. The contract is formed when we confirm your order by email or SMS. We may decline or cancel an order (for example, if an item can't be produced, the pin code can't be served, or we suspect fraud). If we do, we'll refund you in full.

6. Cancellation

You can cancel free of charge until your order goes into production, usually within 12 hours of ordering. Once printing has started, the order can't be cancelled because it's made specifically for you. We do not charge cancellation fees.

7. Shipping, returns and refunds

Delivery is covered in our Shipping Policy. If an item arrives damaged, defective, misprinted, different from what you ordered, or is delivered late, you're entitled to a replacement or refund under our Refund Policy. As items are made to order, we don't accept returns for size or change of mind. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

8. Data protection

We process your personal data as a Data Fiduciary under the Digital Personal Data Protection Act, 2023, only for the purposes described in our Privacy Notice. We ask for your consent where the law requires it (for example, for marketing emails and optional cookies), and you can withdraw it at any time. Our service providers process data only on our instructions. We take reasonable security safeguards to protect your data and will notify you and the Data Protection Board of India of a personal data breach as the law requires. You can exercise your rights through Your data rights.

9. Intellectual property

The Kaavo name, logo, designs, photos and text on this site belong to us or are used with permission. You may not copy, reproduce or sell them without our written permission. Buying a product does not give you rights to the design.

10. Using this website

Please don't misuse the site: no fraudulent orders, false claims, attempts to break security, scraping, or uploading harmful content. Reviews or messages you send must be honest and lawful.

11. Liability

To the extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not responsible for delays caused by events beyond our reasonable control, such as natural disasters, strikes or courier disruptions, but we'll keep you informed and offer a refund if delivery becomes impossible. Nothing here excludes liability that cannot be excluded under Indian law.

12. Complaints and Grievance Officer

Contact our Grievance Officer at printnest.official1@gmail.com or +91 98197 76423. We acknowledge complaints within 48 hours and aim to resolve them within one month. You may also approach the National Consumer Helpline (1915) or the appropriate Consumer Commission.

13. Governing law

These terms are governed by the laws of India. Subject to your rights as a consumer to approach a Consumer Commission, courts in Thane, Maharashtra have jurisdiction.